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Ex: Shipping and return policies, size guides, and other common questions.
All orders are processed within 48 to 72 Hours. Orders are not processed or shipped on weekends or holidays. In case of high order volume, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will notify you via email or phone.
Shipping Rates & Delivery Estimates
You will be able to see shipping costs for your order at checkout. Delivery times will depend on your shipping destination and the shipping option you select. Standard shipping can take between 5-7 business days. Express shipping will take between 2-4 business days.
Shipment Confirmation & Order Tracking
When you order is shipped, you'll receive a shipping confirmation email containing your tracking number(s). Tracking number becomes active within 24 hours.
International Shipping
As of now, PenPencilink only ships within India. We do not ship internationally.
Restrictions on Shipping
Certain items may be restricted for shipping to specific locations based on regulatory conditions. If your order cannot be shipped because of such restrictions, we will notify you with more information.
Disclaimers
The Content and Creator Content on the Platform are provided on an “as is” basis and we do not make any warranties, express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, or any warranty that the Platform will be uninterrupted or error-free.
We may make changes to the Content and/or the Platform from time to time without prior notice to You. Further, we do not warrant or represent that the use of the Platform or any Content will meet Your requirements, that the results obtained from using the Platform will be accurate or reliable, or that any errors in the Platform will be corrected.
Returns and Refunds
Returns and refunds are subject to our Return Policy. Returns are accepted for unused, undamaged products with original packaging. All refund requests will be processed after checking the product.
Intellectual Property
The content on our website, be it text, images, logos, or designs, is the property of PenPencilink. You are not authorized to copy, reproduce, or distribute our content without permission.
Limitation of Liability
We will not be held liable for indirect, incidental, or consequential damages resulting from using our Services. Our liability will be limited to the amount of money paid for the product.
Changes to Terms
We may modify these Terms from time to time. Your continued use of our Services following such modifications constitutes your acceptance of the revised Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be resolved in the courts of Mumbai.
Contact Us
For any questions regarding these Terms, please contact us at
(+91)-7506711240
. By using our Services, you acknowledge that you have read, understood, and agree to these Terms of Service.
